How May We Help You?
We want your experience with rach b to be enjoyable.  If you have questions or are experiencing problems using the site, please contact us at:

rachel@shoprachb.com or call us at 815.218.6821

Shipping
We accept Visa and MasterCard. Shipping is $7.00 within the United States (please email for international shipping rates). Your order will ship within 3 days.

Return Policy
We hope that you love your pieces from rach b. If you are unhappy with your purchase, you may send unworn merchandise in resalable condition back to us within 10 days of shipment date for an exchange or merchandise credit. Sale items cannot be returned. In the unlikely case that your jewelry is broken, we will fix it or replace it free of charge. You must pay for all shipping costs. 

Contact for further instructions on returns.

Privacy Policy
All information sent to shoprachb.com is encrypted. We protect your online transaction by using Secure Sockets Layer (SSL) Technology. Additionally, any information you provide us is maintained in private files on our Web server and is not shared with third parties.

Terms of Sales / Use
The following is a set of rules that govern the use of "The Site" (www.shoprachb.com) and all of its sub-domains. This agreement has been provided to ensure that visitors and customers of the site understand, respect and follow the intellectual and creative property rights of rach b. Use of this Site constitutes your agreement to follow and be bound to these terms. If you do not agree to these terms, please do not use this Site.

Content We reserve the right to correct any errors, omissions or inaccuracies, and to update the Site contents at any time without prior notice.
All materials presented on this Site are the intellectual property of rach b and are protected as copyrights and or trademarks.
This Site and its contents are intended for personal use. Use of this Site and or its contents for commercial use is prohibited. Any reproduction, transmission, publication, distribution, modification or creative derivative is strictly prohibited.

Products Prices are quoted in U.S. Dollars and are exclusive to the Site. The pricing of rach b products at retail stores are left to the individual stores management, and are not regulated by rach b.